Privacy Policy

Effective Date: December 10, 2024

Welcome to Timeless Decor. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, timelessdecor.icu, or purchase our products. We are committed to safeguarding your personal information and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Data Controller

  • Business Name: Timeless Decor
  • Website: timelessdecor.icu
  • Email: timelessdecor90@gmail.com
  • Address: Plot No. 128, Manav Vihar, Ambala City, Haryana, India

2. Information We Collect

We may collect the following types of personal data:

2.1 Information You Provide

  • Contact Details: Name, email address, phone number, and shipping/billing address when you place an order or contact us.
  • Payment Information: Details necessary to process payments (processed securely by third-party payment gateways).

2.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on the site, and referring URLs collected through cookies and analytics tools.

2.3 Information from Third Parties

  • Social media platforms if you interact with our content or ads.

3. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: To process and ship your orders.
  • Customer Support: To respond to inquiries or resolve issues.
  • Marketing: To send promotional emails and offers (with your consent).
  • Website Improvements: To analyze site usage and enhance user experience.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Legal Basis for Processing

Under GDPR, we rely on the following legal grounds to process your data:

  • Contractual Necessity: To fulfill your orders or requests.
  • Legitimate Interest: To improve our services and market our products.
  • Consent: For sending marketing communications or using non-essential cookies.
  • Legal Obligation: To comply with tax or legal requirements.

5. Data Sharing

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and analytics providers.
  • Legal Authorities: When required by law or in response to valid legal requests.
  • Third-Party Platforms: Advertising or social media platforms for marketing campaigns.

We do not sell or rent your personal data to third parties.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These include:

  • Essential Cookies: Required for website functionality.
  • Performance Cookies: To analyze website usage.
  • Marketing Cookies: For personalized ads and promotions.

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to incomplete or inaccurate data.
  • Right to Erasure: Request deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Obtain a copy of your data in a machine-readable format.
  • Right to Object: Opt out of direct marketing or certain data uses.
  • Right to Withdraw Consent: Revoke your consent at any time.

To exercise these rights, email us at timelessdecor@gmail.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

If you are accessing our website from outside India, your information may be transferred to and processed in India, where our servers are located. We ensure that adequate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with the effective date.

12. Contact Information

For questions or concerns about this Privacy Policy or how we handle your data, contact us at:

  • Email: timelessdecor90@gmail.com
  • Address: Plot No. 128, Manav Vihar, Ambala City, Haryana, India

Thank you for trusting Timeless Decor. Your privacy is important to us!